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Unleashing Excellence

A step-by-step guide to designing and implementing an amazing customer service culture In today's competitive business environment, keeping customers happy is the key to long-term success. But some bu

ISBN10 : 9780470564196 , ISBN13 : 0470564199

Page Number : 256

Success And Luck

From New York Times bestselling author and economics columnist Robert Frank, a compelling book that explains why the rich underestimate the importance of luck in their success, why that hurts everyone

ISBN10 : 1400880270 , ISBN13 : 9781400880270

Page Number : 208